Optimizing enterprise AI assistants: How Crypto.com uses LLM reasoning and feedback for enhanced efficiency
This post is co-written with Jessie Jiao from Crypto.com. Crypto.com is a crypto exchange and comprehensive trading service serving 140 million users in 90 countries. To improve the service quality of Crypto.com, the firm implemented generative AI-powered assistant services on AWS. Modern AI assistants—artificial intelligence systems designed to interact with users through natural language, answer …









