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Classify call center conversations with Amazon Bedrock batch inference

Classify call center conversations with Amazon Bedrock batch inference

In this post, we demonstrate how to build an end-to-end solution for text classification using the Amazon Bedrock batch inference capability with the Anthropic’s Claude Haiku model. Amazon Bedrock batch inference offers a 50% discount compared to the on-demand price, which is an important factor when dealing with a large number of requests. We walk …

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Effective cross-lingual LLM evaluation with Amazon Bedrock

Effective cross-lingual LLM evaluation with Amazon Bedrock

Evaluating the quality of AI responses across multiple languages presents significant challenges for organizations deploying generative AI solutions globally. How can you maintain consistent performance when human evaluations require substantial resources, especially across diverse languages? Many companies find themselves struggling to scale their evaluation processes without compromising quality or breaking their budgets. Amazon Bedrock Evaluations …

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Cohere Embed 4 multimodal embeddings model is now available on Amazon SageMaker JumpStart

Cohere Embed 4 multimodal embeddings model is now available on Amazon SageMaker JumpStart

This post is co-written with Payal Singh from Cohere. The Cohere Embed 4 multimodal embeddings model is now generally available on Amazon SageMaker JumpStart. The Embed 4 model is built for multimodal business documents, has leading multilingual capabilities, and offers notable improvement over Embed 3 across key benchmarks. In this post, we discuss the benefits …

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How INRIX accelerates transportation planning with Amazon Bedrock

How INRIX accelerates transportation planning with Amazon Bedrock

This post is co-written with Shashank Saraogi, Nat Gale, and Durran Kelly from INRIX. The complexity of modern traffic management extends far beyond mere road monitoring, encompassing massive amounts of data collected worldwide from connected cars, mobile devices, roadway sensors, and major event monitoring systems. For transportation authorities managing urban, suburban, and rural traffic flow, …

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Qwen3 family of reasoning models now available in Amazon Bedrock Marketplace and Amazon SageMaker JumpStart

Qwen3 family of reasoning models now available in Amazon Bedrock Marketplace and Amazon SageMaker JumpStart

Today, we are excited to announce that Qwen3, the latest generation of large language models (LLMs) in the Qwen family, is available through Amazon Bedrock Marketplace and Amazon SageMaker JumpStart. With this launch, you can deploy the Qwen3 models—available in 0.6B, 4B, 8B, and 32B parameter sizes—to build, experiment, and responsibly scale your generative AI …

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Build a just-in-time knowledge base with Amazon Bedrock

Build a just-in-time knowledge base with Amazon Bedrock

Software as a service (SaaS) companies managing multiple tenants face a critical challenge: efficiently extracting meaningful insights from vast document collections while controlling costs. Traditional approaches often lead to unnecessary spending on unused storage and processing resources, impacting both operational efficiency and profitability. Organizations need solutions that intelligently scale processing and storage resources based on …

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Agents as escalators: Real-time AI video monitoring with Amazon Bedrock Agents and video streams

Agents as escalators: Real-time AI video monitoring with Amazon Bedrock Agents and video streams

Organizations deploying video monitoring systems face a critical challenge: processing continuous video streams while maintaining accurate situational awareness. Traditional monitoring approaches that use rule-based detection or basic computer vision frequently miss important events or generate excessive false positives, leading to operational inefficiencies and alert fatigue. In this post, we show how to build a fully …

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Congratulations to the top MSRC 2025 Q2 security researchers!

Congratulations to all the researchers recognized in this quarter’s Microsoft Researcher Recognition Program leaderboard! Thank you to everyone for your hard work and continued partnership to secure customers. The top three researchers of the 2025 Q2 Security Researcher Leaderboard are wkai, Brad Schlintz (nmdhkr), and 0x140ce! Check out the full list of researchers recognized this …

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Transforming network operations with AI: How Swisscom built a network assistant using Amazon Bedrock

Transforming network operations with AI: How Swisscom built a network assistant using Amazon Bedrock

In the telecommunications industry, managing complex network infrastructures requires processing vast amounts of data from multiple sources. Network engineers often spend considerable time manually gathering and analyzing this data, taking away valuable hours that could be spent on strategic initiatives. This challenge led Swisscom, Switzerland’s leading telecommunications provider, to explore how AI can transform their …

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