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Since Amazon Q Business became generally available in 2024, customers have used this fully managed, generative AI-powered assistant to enhance their productivity and efficiency. The assistant enables users to answer questions, generate summaries, create content, and complete tasks using enterprise data. Today’s workforce faces significant application overload. According to Gartner, the average desk worker now …

Enhance enterprise productivity for your LLM solution by becoming an Amazon Q Business data accessor Read More »

In this age of AI, securing AI and using it to boost security are crucial for every organization. At Microsoft, we are dedicated to helping organizations secure their future with our AI-first, end-to-end security platform. One year ago, we launched Microsoft Security Copilot to empower defenders to detect, investigate, and respond to security incidents swiftly and accurately. …

Microsoft unveils Microsoft Security Copilot agents and new protections for AI Read More »

Today’s organizations face a critical challenge with the fragmentation of vital information across multiple environments. As businesses increasingly rely on diverse project management and IT service management (ITSM) tools such as ServiceNow, Atlassian Jira and Confluence, employees find themselves navigating a complex web of systems to access crucial data. This isolated approach leads to several …

Build a generative AI enabled virtual IT troubleshooting assistant using Amazon Q Business Read More »

Research papers and engineering documents often contain a wealth of information in the form of mathematical formulas, charts, and graphs. Navigating these unstructured documents to find relevant information can be a tedious and time-consuming task, especially when dealing with large volumes of data. However, by using Anthropic’s Claude on Amazon Bedrock, researchers and engineers can …

Process formulas and charts with Anthropic’s Claude on Amazon Bedrock Read More »

IT operations teams face the challenge of providing smooth functioning of critical systems while managing a high volume of incidents filed by end-users. Manual intervention in incident management can be time-consuming and error prone because it relies on repetitive tasks, human judgment, and potential communication gaps. Using generative AI for IT operations offers a transformative …

Automate IT operations with Amazon Bedrock Agents Read More »

As AWS environments grow in complexity, troubleshooting issues with resources can become a daunting task. Manually investigating and resolving problems can be time-consuming and error-prone, especially when dealing with intricate systems. Fortunately, AWS provides a powerful tool called AWS Support Automation Workflows, which is a collection of curated AWS Systems Manager self-service automation runbooks. These …

Streamline AWS resource troubleshooting with Amazon Bedrock Agents and AWS Support Automation Workflows Read More »

Today we are announcing that general availability of Amazon Bedrock in Amazon SageMaker Unified Studio. Companies of all sizes face mounting pressure to operate efficiently as they manage growing volumes of data, systems, and customer interactions. Manual processes and fragmented information sources can create bottlenecks and slow decision-making, limiting teams from focusing on higher-value work. …

Create generative AI agents that interact with your companies’ systems in a few clicks using Amazon Bedrock in Amazon SageMaker Unified Studio Read More »

Asure, a company of over 600 employees, is a leading provider of cloud-based workforce management solutions designed to help small and midsized businesses streamline payroll and human resources (HR) operations and ensure compliance. Their offerings include a comprehensive suite of human capital management (HCM) solutions for payroll and tax, HR compliance services, time tracking, 401(k) …

Asure’s approach to enhancing their call center experience using generative AI and Amazon Q in Quicksight Read More »

Gartner predicts that “by 2027, 40% of generative AI solutions will be multimodal (text, image, audio and video) by 2027, up from 1% in 2023.” The McKinsey 2023 State of AI Report identifies data management as a major obstacle to AI adoption and scaling. Enterprises generate massive volumes of unstructured data, from legal contracts to customer …

Unleashing the multimodal power of Amazon Bedrock Data Automation to transform unstructured data into actionable insights Read More »

In many generative AI applications, a large language model (LLM) like Amazon Nova is used to respond to a user query based on the model’s own knowledge or context that it is provided. However, as use cases have matured, the ability for a model to have access to tools or structures that would be inherently …

Tool choice with Amazon Nova models Read More »