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Developing AI agents for business support presents unique challenges that many organizations face when trying to automate routine HR tasks. Works Human Intelligence (WHI) develops, sells, and supports the integrated HR system “COMPANY” for major Japanese corporations and public interest corporations. In this post, we share how the AWS Generative AI Innovation Center (GenAIIC) collaborated …

Building AI agents for business support using Amazon Bedrock AgentCore Read More »

A special thanks goes to the Verizon Connect team who’s been working very hard on the project: Matteo Simoncini, Luca Bravi, Alberto Rossettini, Martin Villarruel, Ceyhun Unlu, Adriel Zuquini, Andrea Benericetti. Fleet managers today face an overwhelming challenge: transforming data overload into actionable insights. When you’re managing thousands of vehicles, each generating hundreds of daily …

From data overload to actionable insights: How Verizon Connect scaled agentic AI to 100,000 users Read More »

AWS leaders manage complex data across multiple hierarchies while making time-sensitive decisions that impact global operations. Traditional business intelligence relies on static dashboards and manual reports, which creates delays and limits organizational agility. NarrateAI, our intelligent conversational solution, addresses this through conversational agentic AI powered by our data lake and Amazon Bedrock AgentCore. Accessible through …

How AWS SMGS uses an AI-powered conversational assistant to transform business management with Amazon Bedrock AgentCore Read More »

As agent adoption scaled, we saw a common pattern emerge across enterprises, including our own sales organization: specialized agents deliver value, but without orchestration, users carry the cognitive load of choosing between them. At AWS Sales, this meant more than 20 domain-specific agents deployed across the global organization, with representatives context-switching between systems instead of …

Powering agentic AI sales strategy with Amazon Bedrock AgentCore Read More »

The industry is entering a world where billions of generative AI agents operate autonomously, acting on behalf of humans, making decisions, and completing tasks without human intervention. To support this shift, Amazon Bedrock AgentCore provides a modular, fully managed platform that helps developers build, deploy, and operate generative AI agents at scale. By abstracting the …

Technical deep dive: AgentCore payments and innovation in agentic commerce Read More »

Generative AI has rapidly evolved from experimental prototypes into systems that are expected to operate reliably in production, at scale, and under real-world performance constraints. As organizations move beyond demos and proofs of concept, they increasingly encounter challenges related to inference latency, scalability, state management, and operational visibility. Building high-performance AI agents today requires more …

Build highly scalable serverless LangGraph multi-agent systems in AWS with Amazon Bedrock AgentCore Read More »

Building high-performance generative AI agents requires architecture that can deliver fast inference, coordinate multiple agents, and operate reliably under production workloads. If you are building generative AI agents to automate reviews, power digital assistants, and support complex decision-making workflows, you need these agents to perform well. They must reduce manual effort, respond in near real …

Build high-performance generative AI systems with Strands Agents, NVIDIA NIM, and Amazon Bedrock AgentCore Read More »

AgentWatch delivers ambient AWS resource monitoring for your DevOps team, moving beyond the reactive cycle of managing Amazon CloudWatch alarms across multiple accounts. CloudWatch alarms trigger too late, AWS Lambda errors accumulate unnoticed, and Amazon Elastic Compute Cloud (Amazon EC2) performance degradation goes undetected until customers report problems. This leaves your team constantly firefighting rather …

AgentWatch: Proactive AWS monitoring with ambient agents Read More »

Building an AI app shouldn’t require a PhD in machine learning (ML) or months of wrestling with complex architectures. Yet that’s exactly what happens when you try to orchestrate multiple API calls, manage conversation state, and create agents that can reason on their own. I’ve seen straightforward AI ideas balloon into sprawling projects that demand …

From idea to AI app: Creating intelligent research assistants with Strands Read More »

When hundreds to thousands of users are onboarded to an enterprise AI platform, business leaders and platform owners need visibility into who is using the platform, whether users are satisfied with the answers they receive, and which capabilities are driving the most engagement. Without a centralized observability solution, this data is scattered across multiple AWS …

Build an enterprise observability solution for Amazon Quick Read More »