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This post is cowritten with David Kim, and Premjit Singh from Ring. Scaling self-service support globally presents challenges beyond translation. In this post, we show you how Ring, Amazon’s home security subsidiary, built a production-ready, multi-locale Retrieval-Augmented Generation (RAG)-based support chatbot using Amazon Bedrock Knowledge Bases. By eliminating per-Region infrastructure deployments, Ring reduced the cost …

How Ring scales global customer support with Amazon Bedrock Knowledge Bases Read More »

This post is cowritten by  Sebastian Angersbach, Philip Trempler, and Weiran Zhang from Volkswagen Group. Volkswagen Group stands as one of the world’s largest automotive manufacturers, delivering 6.6 million vehicles in the first nine months of 2025. The Group comprises ten distinct brands from five European countries: Volkswagen, Volkswagen Commercial Vehicles, ŠKODA, SEAT, CUPRA, Audi, …

Reimagine marketing at Volkswagen Group with generative AI Read More »

The effective monitoring and characterization of solar flares demands sophisticated analysis of X-ray emissions across multiple energy spectrums. Machine learning-based anomaly detection serves as a powerful tool for identifying significant patterns that could indicate notable solar activity. Through the identification of distinct radiation signatures, key solar event characteristics can be detected, analyzed, and comprehensively understood. …

Build a solar flare detection system on SageMaker AI LSTM networks and ESA STIX data Read More »

Deliver hyperpersonalized viewer experiences with an agentic AI movie assistant using Amazon Nova Sonic 2.0Recommendation systems are the backbone of modern media streaming services, shaping how users discover content. Traditional machine learning (ML) systems use collaborative or content-based filtering to predict content preferences. However, they often miss context-dependent needs, such as time of the day, …

Deliver hyper-personalized viewer experiences with an agentic AI movie assistant using Amazon Bedrock AgentCore and Amazon Nova Sonic 2.0 Read More »

Kia ora! Customers in New Zealand have been asking for access to foundation models (FMs) on Amazon Bedrock from their local AWS Region. Today, we’re excited to announce that Amazon Bedrock is now available in the Asia Pacific (New Zealand) Region (ap-southeast-6). Customers in New Zealand can now access Anthropic Claude models (Claude Opus 4.5, …

Run Generative AI inference with Amazon Bedrock in Asia Pacific (New Zealand) Read More »

As you deploy generative AI applications to diverse user groups, you might face a significant challenge that impacts user safety and application reliability: verifying each AI response is appropriate, accurate, and safe for the specific user receiving it. Content suitable for adults might be inappropriate or confusing for children, while explanations designed for beginners might …

Building age-responsive, context-aware AI with Amazon Bedrock Guardrails Read More »

Last year, AWS announced an integration between Amazon SageMaker Unified Studio and Amazon S3 general purpose buckets. This integration makes it straightforward for teams to use unstructured data stored in Amazon Simple Storage Service (Amazon S3) for machine learning (ML) and data analytics use cases. In this post, we show how to integrate S3 general …

Accelerating LLM fine-tuning with unstructured data using SageMaker Unified Studio and S3 Read More »

Building natural conversational experiences requires speech synthesis that keeps pace with real-time interactions. Today, we’re excited to announce the new Bidirectional Streaming API for Amazon Polly, enabling streamlined real-time text-to-speech (TTS) synthesis where you can start sending text and receiving audio simultaneously. This new API is built for conversational AI applications that generate text or …

Introducing Amazon Polly Bidirectional Streaming: Real-time speech synthesis for conversational AI Read More »

In the latest episode of our Dialogues on Technology and Society series, LL COOL J sits down with James Manyika. ​ 

Google Translate’s Live translate with headphones is officially arriving on iOS! And we’re expanding the capability for both iOS and Android users to even more countries… ​