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Solve forecasting challenges for the retail and CPG industry using Amazon SageMaker Canvas

Solve forecasting challenges for the retail and CPG industry using Amazon SageMaker Canvas

Businesses today deal with a reality that is increasingly complex and volatile. Companies across retail, manufacturing, healthcare, and other sectors face pressing challenges in accurate planning and forecasting. Predicting future inventory needs, setting achievable strategic goals, and budgeting effectively involve grappling with ever-changing consumer demand and global market forces. Inventory shortages, surpluses, and unmet customer …

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Enabling generative AI self-service using Amazon Lex, Amazon Bedrock, and ServiceNow

Enabling generative AI self-service using Amazon Lex, Amazon Bedrock, and ServiceNow

Chat-based assistants have become an invaluable tool for providing automated customer service and support. This post builds on a previous post, Integrate QnABot on AWS with ServiceNow, and explores how to build an intelligent assistant using Amazon Lex, Amazon Bedrock Knowledge Bases, and a custom ServiceNow integration to create an automated incident management support experience. …

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Announcing Global Acceleration Program for RISE with SAP on Microsoft Azure 

Announcing Global Acceleration Program for RISE with SAP on Microsoft Azure 

SAP and Microsoft are excited to announce a joint program, the RISE with SAP on Microsoft Azure Global Acceleration Program, aimed at accelerating and complementing the adoption of RISE with SAP. This program provides prescriptive guidance, proven recommendations and security principles to enable organizations’ transition seamlessly to the cloud while unlocking the full potential of …

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How Kyndryl integrated ServiceNow and Amazon Q Business

How Kyndryl integrated ServiceNow and Amazon Q Business

This post is co-written with Sujith R Pillai from Kyndryl. In this post, we show you how Kyndryl, an AWS Premier Tier Services Partner and IT infrastructure services provider that designs, builds, manages, and modernizes complex, mission-critical information systems, integrated Amazon Q Business with ServiceNow in a few simple steps. You will learn how to …

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HCLTech’s AWS powered AutoWise Companion: A seamless experience for informed automotive buyer decisions with data-driven design

HCLTech’s AWS powered AutoWise Companion: A seamless experience for informed automotive buyer decisions with data-driven design

This post introduces HCLTech’s AutoWise Companion, a transformative generative AI solution designed to enhance customers’ vehicle purchasing journey. By tailoring recommendations based on individuals’ preferences, the solution guides customers toward the best vehicle model for them. Simultaneously, it empowers vehicle manufacturers (original equipment manufacturers (OEMs)) by using real customer feedback to drive strategic decisions, boosting …

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Mitigating risk: AWS backbone network traffic prediction using GraphStorm

Mitigating risk: AWS backbone network traffic prediction using GraphStorm

The AWS global backbone network is the critical foundation enabling reliable and secure service delivery across AWS Regions. It connects our 34 launched Regions (with 108 Availability Zones), our more than 600 Amazon CloudFront POPs, and 41 Local Zones and 29 Wavelength Zones, providing high-performance, ultralow-latency connectivity for mission-critical services across 245 countries and territories. …

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Innovating in line with the European Union’s AI Act 

As our Microsoft AI Tour reached Brussels, Paris, and Berlin toward the end of last year, we met with European organizations that were energized by the possibilities of our latest AI technologies and engaged in deployment projects. They were also alert to the fact that 2025 is the year that key obligations under the European Union’s AI …

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Implement RAG while meeting data residency requirements using AWS hybrid and edge services

Implement RAG while meeting data residency requirements using AWS hybrid and edge services

With the general availability of Amazon Bedrock Agents, you can rapidly develop generative AI applications to run multi-step tasks across a myriad of enterprise systems and data sources. However, some geographies and regulated industries bound by data protection and privacy regulations have sought to combine generative AI services in the cloud with regulated data on …

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Unlocking complex problem-solving with multi-agent collaboration on Amazon Bedrock

Unlocking complex problem-solving with multi-agent collaboration on Amazon Bedrock

Large language model (LLM) based AI agents that have been specialized for specific tasks have demonstrated great problem-solving capabilities. By combining the reasoning power of multiple intelligent specialized agents, multi-agent collaboration has emerged as a powerful approach to tackle more intricate, multistep workflows. The concept of multi-agent systems isn’t entirely new—it has its roots in …

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