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Delight your customers with great conversational experiences via QnABot, a generative AI chatbot

Delight your customers with great conversational experiences via QnABot, a generative AI chatbot

QnABot on AWS (an AWS Solution) now provides access to Amazon Bedrock foundational models (FMs) and Knowledge Bases for Amazon Bedrock, a fully managed end-to-end Retrieval Augmented Generation (RAG) workflow. You can now provide contextual information from your private data sources that can be used to create rich, contextual, conversational experiences. The advent of generative …

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Announcing mandatory multi-factor authentication for Azure sign-in

Learn how multifactor authentication (MFA) can protect your data and identity and get ready for Azure’s upcoming MFA requirement.  As cyberattacks become increasingly frequent, sophisticated, and damaging, safeguarding your digital assets has never been more critical. As part of Microsoft’s $20 billion dollar investment in security over the next five years and our commitment to enhancing …

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Introducing document-level sync reports: Enhanced data sync visibility in Amazon Q Business

Introducing document-level sync reports: Enhanced data sync visibility in Amazon Q Business

Amazon Q Business is a fully managed, generative artificial intelligence (AI)-powered assistant that helps enterprises unlock the value of their data and knowledge. With Amazon Q, you can quickly find answers to questions, generate summaries and content, and complete tasks by using the information and expertise stored across your company’s various data sources and enterprise …

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Elevate your AI deployments more efficiently with new deployment and cost management solutions for Azure OpenAI Service including self-service Provisioned

Elevate your AI deployments more efficiently with new deployment and cost management solutions for Azure OpenAI Service including self-service Provisioned

We’re excited to announce significant updates for Azure OpenAI Service, designed to help our 60,000 plus customers manage AI deployments more efficiently and cost-effectively beyond current pricing. With the introduction of self-service Provisioned deployments, we aim to help make your quota and deployment processes more agile, faster to market, and more economical. The technical value …

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Derive generative AI-powered insights from ServiceNow with Amazon Q Business

Derive generative AI-powered insights from ServiceNow with Amazon Q Business

Effective customer support, project management, and knowledge management are critical aspects of providing efficient customer relationship management. ServiceNow is a platform for incident tracking, knowledge management, and project management functions for software projects and has become an indispensable part of many organizations’ workflows to ensure success of the customer and the product. However, extracting valuable …

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Intelligent healthcare forms analysis with Amazon Bedrock

Intelligent healthcare forms analysis with Amazon Bedrock

Generative artificial intelligence (AI) provides an opportunity for improvements in healthcare by combining and analyzing structured and unstructured data across previously disconnected silos. Generative AI can help raise the bar on efficiency and effectiveness across the full scope of healthcare delivery. The healthcare industry generates and collects a significant amount of unstructured textual data, including …

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GitHub scales on demand with Azure Functions

GitHub scales on demand with Azure Functions

GitHub is the home of the world’s software developers, with more than 100 million developers and 420 million total repositories across the platform. To keep everything running smoothly and securely, GitHub collects a tremendous amount of data through an in-house pipeline made up of several components. But even though it was built for fault tolerance …

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Harness the power of AI and ML using Splunk and Amazon SageMaker Canvas

Harness the power of AI and ML using Splunk and Amazon SageMaker Canvas

As the scale and complexity of data handled by organizations increase, traditional rules-based approaches to analyzing the data alone are no longer viable. Instead, organizations are increasingly looking to take advantage of transformative technologies like machine learning (ML) and artificial intelligence (AI) to deliver innovative products, improve outcomes, and gain operational efficiencies at scale. Furthermore, …

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How Deltek uses Amazon Bedrock for question and answering on government solicitation documents

How Deltek uses Amazon Bedrock for question and answering on government solicitation documents

This post is co-written by Kevin Plexico and Shakun Vohra from Deltek. Question and answering (Q&A) using documents is a commonly used application in various use cases like customer support chatbots, legal research assistants, and healthcare advisors. Retrieval Augmented Generation (RAG) has emerged as a leading method for using the power of large language models …

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Cisco achieves 50% latency improvement using Amazon SageMaker Inference faster autoscaling feature

Cisco achieves 50% latency improvement using Amazon SageMaker Inference faster autoscaling feature

This post is co-authored with Travis Mehlinger and Karthik Raghunathan from Cisco. Webex by Cisco is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, polling, asynchronous video and customer experience solutions like contact center and purpose-built collaboration devices. Webex’s focus on delivering inclusive collaboration experiences fuels our innovation, which …

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