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Iberdrola, one of the world’s largest utility companies, has embraced cutting-edge AI technology to revolutionize its IT operations in ServiceNow. By using different agentic architectures, Iberdrola has transformed the way thousands of change requests and incident tickets are managed, streamlining processes and enhancing productivity across departments. Through its partnership with AWS, Iberdrola implemented those agents …

Iberdrola enhances IT operations using Amazon Bedrock AgentCore Read More »

Voice AI agents are reshaping how we interact with technology. From customer service and healthcare assistance to home automation and personal productivity, these intelligent virtual assistants are rapidly gaining popularity across industries. Their natural language capabilities, constant availability, and increasing sophistication make them valuable tools for businesses seeking efficiency and individuals desiring seamless digital experiences. …

Building real-time voice assistants with Amazon Nova Sonic compared to cascading architectures Read More »

Learn more about Google Photos’ new Ask button as well as other functions of its Ask Photos feature. ​ 

How Google and YouTube are helping kids and teens learn and grow online on Safer Internet Day. ​ 

Today, we are publishing a new open source sample chatbot that shows how to use feedback from Automated Reasoning checks to iterate on the generated content, ask clarifying questions, and prove the correctness of an answer. The chatbot implementation also produces an audit log that includes mathematically verifiable explanations for the answer validity and a …

Automated Reasoning checks rewriting chatbot reference implementation Read More »

Enterprises are increasingly shifting from relying solely on large, general-purpose language models to developing specialized large language models (LLMs) fine-tuned on their own proprietary data. Although foundation models (FMs) offer impressive general capabilities, they often fall short when applied to the complexities of enterprise environments—where accuracy, security, compliance, and domain-specific knowledge are non-negotiable. To meet …

Scale LLM fine-tuning with Hugging Face and Amazon SageMaker AI Read More »

New Relic Inc. is a San Francisco-based technology company that pioneered application performance monitoring (APM) and provides comprehensive observability solutions. Serving leading customers worldwide, including major brands like Ryanair, New Relic helps organizations monitor and optimize their digital systems to deliver better customer experiences. New Relic faced a challenge common to many rapidly growing enterprises. …

New Relic transforms productivity with generative AI on AWS Read More »

Generative AI and agentic applications are reshaping how businesses operate—from customer support bots to research assistants—and teams need to move from prototype to production quickly. Last year, AWS released Amazon Bedrock AgentCore—a development platform for building, deploying, and scaling AI agents in production. AgentCore provides core building blocks like runtime hosting, memory, tool integration, and …

Accelerate agentic application development with a full-stack starter template for Amazon Bedrock AgentCore Read More »

My first attempt at building a travel planning agent looked exactly like most early prototypes: one big model, a few tools, and a long system prompt. It worked fine until the moment real-world complexity showed up. Flights came from a clean API, hotels lived behind a shifting web UI, and the model kept mixing instructions, …

Agent-to-agent collaboration: Using Amazon Nova 2 Lite and Amazon Nova Act for multi-agent systems Read More »

Today, we’re announcing structured outputs on Amazon Bedrock—a capability that fundamentally transforms how you can obtain validated JSON responses from foundation models through constrained decoding for schema compliance. This represents a paradigm shift in AI application development. Instead of validating JSON responses and writing fallback logic for when they fail, you can move straight to …

Structured outputs on Amazon Bedrock: Schema-compliant AI responses Read More »