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Teams can integrate Atlassian Confluence Cloud with Amazon Quick to search and manage documentation without switching between multiple systems. When documentation lives in Confluence, but related data sits in other systems, teams waste time switching tools, re-searching for context, and manually gathering information. These interruptions slow decisions and create gaps between available knowledge and actionable …

Integrate Atlassian Confluence Cloud with Amazon Quick Read More »

Special thanks to everyone who contributed to this launch: Stephanie Yuan, Lefan Zhang, Ritvika Pillai, Irene Wang, Carter Williams, T.J Ariyawansa, Gitika Jha, Shoaib Javed and the product leadership from Vivek Singh. Moving prototype agents to production requires measuring quality across multiple dimensions. Amazon Bedrock AgentCore Evaluations provides large language model (LLM)-as-a-Judge checks and extensible …

Build custom code-based evaluators in Amazon Bedrock AgentCore Read More »

Organizations that must restrict access to sensitive documents increasingly rely on AI-driven search and chat to help employees find answers across large repositories. Coarse-grained permissions that control access at the knowledge base level work well for many teams, but sensitive documents require more granular control to restrict specific documents or folders to authorized teams, individuals, …

Restrict access to sensitive documents in your Amazon Quick knowledge bases for Amazon S3 Read More »

Improving bot accuracy in Amazon Lex starts with handling how customers communicate naturally. Your customers express the same request in dozens of different ways, combine multiple pieces of information in one sentence, and often speak ambiguously. The Assisted NLU (natural language understanding) feature in Amazon Lex helps you improve bot accuracy by handling these natural …

Improve bot accuracy with Amazon Lex Assisted NLU Read More »

This post was co-authored with Neevash Ramdial, Technical Marketing leader at Stream Building production-grade voice agents that feel natural and responsive is a complex engineering challenge. You must orchestrate speech-to-speech models, manage low-latency audio streaming, and handle connection lifecycle. You also need to deliver consistent experiences across web, mobile, and desktop applications. In this post, …

Real-time voice agents with Stream Vision Agents and Amazon Nova 2 Sonic Read More »

Amazon Quick is an AI-powered unified intelligence service that brings together an organization’s data, structured data and unstructured enterprise content like documents, emails, and knowledge bases into a single service where anyone can explore, analyze, and take action. With over 40 application integrations, Quick bridges the last-mile gap between insights and action so users can …

From siloed data to unified insights: Cross-account Athena Access for Amazon Quick Read More »

AI agents with unrestricted web access pose significant security risks. Without Chrome enterprise policies to control browser behavior, an agent might navigate to unauthorized domains, store credentials in the browser’s password manager, or download files outside approved workflows. Organizations with internal services that use a private certificate authority (CA) face an additional barrier. Every HTTPS …

Control where your AI agents can browse with Chrome enterprise policies on Amazon Bedrock AgentCore Read More »

Financial institutions process thousands of complex documents daily. Optical Character Recognition (OCR) errors in financial data can propagate through interconnected calculations, affecting analytical accuracy. While a single OCR error in a standard legal document might require only a quick manual correction, the same mistake in financial data can cascade through interconnected calculations, leading to systematic …

Build financial document processing with Pulse AI and Amazon Bedrock Read More »

Building end-to-end live streaming applications with real-time voice interaction presents several challenges: network bandwidth constraints can cause high latency and quality degradation in time-critical applications. Language barriers limit effective human-machine interaction in multilingual voice communication. Scalability and resilience require a difficult balance between performance and infrastructure costs. Cross-browser and mobile compatibility demands significant development effort, …

Build real-time voice streaming applications with Amazon Nova Sonic and WebRTC Read More »

Model Context Protocol (MCP) adoption has accelerated rapidly since its introduction in November 2024. Enterprises now manage dozens to hundreds of MCP servers—tools that extend AI agent capabilities by connecting them to external data sources and APIs. The Agent-to-Agent (A2A) Protocol followed in April 2025, enabling autonomous agents to communicate directly without human intervention. More …

Securing AI agents: How AWS and Cisco AI Defense scale MCP and A2A deployments Read More »