Beyond pilots: A proven framework for scaling AI to production

Beyond pilots: A proven framework for scaling AI to production

The era of perpetual AI pilots is over. This year, 65% of AWS Generative AI Innovation Center customer projects moved from concept to production—some launching in just 45 days, as AWS VP Swami Sivasubramanian shared on LinkedIn. These results come from insights gained across more than one thousand customer implementations.

The Generative AI Innovation Center pairs organizations across industries with AWS scientists, strategists, and engineers to implement practical AI solutions that drive measurable outcomes. These initiatives transform diverse sectors worldwide. For example, through a cross-functional AWS collaboration, we supported the National Football League (NFL) to create a generative AI-powered solution that obtains statistical game insights within 30 seconds. This helps their media and production teams locate video content six times faster. Similarly, we helped Druva’s DruAI system streamline customer support and data protection through natural language processing, reducing investigation time from hours to minutes.

These achievements reflect a broader pattern of success, driven by a powerful methodology: The Five V’s Framework for AI Implementation.

This framework takes projects from initial testing to full deployment by focusing on concrete business outcomes and operational excellence. It’s grounded in two of Amazon’s Leadership Principles, Customer Obsession and Deliver Results. By starting with what customers actually need and working backwards, we’ve helped companies across industries modernize their operations and better serve their customers.

The Five V’s Framework: A foundation for success

Every successful AI deployment begins with groundwork. In our experience, projects thrive when organizations first identify specific challenges they need to solve, align key stakeholders around these goals, and establish clear accountability for results. The Five V’s Framework helps guide organizations through a structured process:

  1. Value: Target high-impact opportunities aligned with your strategic priorities
  2. Visualize: Define clear success metrics that link directly to business outcomes
  3. Validate: Test solutions against real-world requirements and constraints
  4. Verify: Create a scalable path to production that delivers sustainable results
  5. Venture: Secure the resources and support needed for long-term success

Value: The critical first step

The Value phase emphasizes working backwards from your most pressing business challenges. By starting with existing pain points and collaborating across technical and business teams, organizations can develop solutions that deliver meaningful return on investment (ROI). This focused approach helps direct resources where they’ll have the greatest impact.

Visualize: Defining success through measurement

The next step requires translating the potential benefits—cost reduction, revenue growth, risk mitigation, improved customer experience, and competitive advantage—into clear, measurable performance indicators. A comprehensive measurement framework starts with baseline metrics using historical data where available. These metrics should address both technical aspects like accuracy and response time, as well as business outcomes such as productivity gains and customer satisfaction.

The Visualize phase examines data availability and quality to support proper measurement while working with stakeholders to define success criteria that align with strategic objectives. This dual focus helps organizations track not just the performance of the AI solution, but its actual impact on business goals.

Validate: Where ambition meets reality

The Validate phase focuses on testing solutions against real-world conditions and constraints. Our approach integrates strategic vision with implementation expertise from day one. As Sri Elaprolu, Director of the Generative AI Innovation Center, explains: “Effective validation creates alignment between vision and execution. We unite diverse perspectives—from scientists to business leaders—so that solutions deliver both technical excellence and measurable business impact.”

This process involves systematic integration testing, stress testing for expected loads, verifying compliance requirements, and gathering end-user feedback. Security specialists shape the core architecture. Industry subject matter experts define the operational processes and decision logic that guide prompt design and model refinement. Change management strategies are integrated early to ensure alignment and adoption.

The Generative AI Innovation Center partnered with SparkXGlobal, an AI-driven marketing-technology company, to validate their new solution through comprehensive testing. Their platform, Xnurta, provides business analytics and reporting for Amazon merchants, demonstrating impressive results: report processing time dropped from 6-8 hours to just 8 minutes while maintaining 95% accuracy. This successful validation established a foundation for SparkXGlobal’s continued innovation and enhanced AI capabilities.

Working with the Generative AI Innovation Center, the U.S. Environmental Protection Agency (EPA) created an intelligent document processing solution powered by Anthropic models on Amazon Bedrock. This solution helped EPA scientists accelerate chemical risk assessments and pesticide reviews through transparent, verifiable, and human-controlled AI practices. The impact has been substantial: document processing time decreased by 85%, evaluation costs dropped by 99%, and more than 10,000 regulatory applications have advanced faster to protect public health.

Verify: The path to production

Moving from pilot to production requires more than proof of concept—it demands scalable solutions that integrate with existing systems and deliver consistent value. While demos can seem compelling, verification reveals the true complexity of enterprise-wide deployment. This critical stage maps the journey from prototype to production, establishing a foundation for sustainable success.

Building production-ready AI solutions brings together several key elements. Robust governance structures must facilitate responsible AI deployment and oversight, managing risk and compliance in an evolving regulatory landscape. Change management prepares teams and processes for new ways of working, driving organization-wide adoption. Operational readiness assessments evaluate existing workflows, integration points, and team capabilities to facilitate smooth implementation.

Architectural decisions in the verification phase balance scale, reliability, and operability, with security and compliance woven into the solution’s fabric. This often involves practical trade-offs based on real-world constraints. A simpler solution aligned to existing team capabilities may prove more valuable than a complex one requiring specialized expertise. Similarly, meeting strict latency requirements might necessitate choosing a streamlined model over a more sophisticated one, as model selection requires a balance of performance, accuracy, and computational costs based on the use case.

Generative AI Innovation Center Principal Data Scientist, Isaac Privitera, captures this philosophy: “When building a generative AI solution, we focus primarily on three things: measurable business impact, production readiness from day one, and sustained operational excellence. This trinity drives solutions that thrive in real-world conditions.”

Effective verification demands both technical expertise and practical wisdom from real-world deployments. It requires proving not just that a solution works in principle, but that it can operate at scale within existing systems and team capabilities. By systematically addressing these factors, we help make sure deployments deliver sustainable, long-term value.

Venture: Securing long-term success

Long-term success in AI also requires mindful resource planning across people, processes, and funding. The Venture phase maps the full journey from implementation through sustained organizational adoption.

Financial viability starts with understanding the total cost of ownership, from initial development through deployment, integration, training, and ongoing operations. Promising projects can stall mid-implementation due to insufficient resource planning. Success requires strategic budget allocation across all phases, with clear ROI milestones and the flexibility to scale.

Successful ventures demand organizational commitment through executive sponsorship, stakeholder alignment, and dedicated teams for ongoing optimization and maintenance. Organizations must also account for both direct and indirect costs—from infrastructure and development, to team training, process adaptation, and change management. A blend of sound financial planning and flexible resource strategies allows teams to accelerate and adjust as opportunities and challenges arise.

From there, the solution must integrate seamlessly into daily operations with clear ownership and widespread adoption. This transforms AI from a project into a core organizational capability.

Adopting the Five V’s Framework in your enterprise

The Five V’s Framework shifts AI focus from technical capabilities to business results, replacing ‘What can AI do?’ with ‘What do we need AI to do?’. Successful implementation requires both an innovative culture and access to specialized expertise.

Component	Purpose	Core question Value	Identify the right problem to solve	Is this worth solving? Visualize	Define what success looks like	How will we know it worked? Validate	Test technical feasibility	How do we build it? Verify	Plan the path to production	How do we run it at scale? Venture	Secure financial sustainability	How do we fund it through to value?

AWS resources to support your journey

AWS offers a variety of resources to help you scale your AI to production.

Expert guidance

The AWS Partnership Network (APN) offers multiple pathways to access specialized expertise, while AWS Professional Services brings proven methodologies from its own successful AI implementations. Certified partners, including Generative AI Partner Innovation Alliance members who receive direct enablement training from the Generative AI Innovation Center team, extend this expertise across industries. AWS Generative AI Competency Partners bring use case-specific success, while specialized partners focus on model customization and evaluation.

Self-service learning

For teams building internal capabilities, AWS provides technical blogs with implementation guides based on real-world experience, GitHub repositories with production-ready code, and AWS Workshop Studio for hands-on learning that bridges theory and practice.

Balancing learning and innovation

Even with the right framework and resources, not every AI project will reach production. These initiatives still provide valuable lessons that strengthen your overall program. Organizations can build lasting AI capabilities through three key principles:

  • Embracing a portfolio approach: Treat AI initiatives as an investment portfolio where diversification drives risk management and value creation. Balance quick wins (delivering value within months), strategic initiatives (driving longer-term transformation), and moonshot projects (potentially revolutionizing your business).
  • Creating a culture of safe experimentation: Organizations thrive with AI when teams can innovate boldly. In rapidly evolving fields, the cost of inaction often exceeds the risk of calculated experiments.
  • Learning from “productive failures”: Capture insights systematically across projects. Technical challenges reveal capability gaps, data issues expose information needs, and organizational readiness concerns illuminate broader transformation requirements – all shaping future initiatives.

The path forward

The next 12-18 months present a pivotal opportunity for organizations to harness generative AI and agentic AI to solve previously intractable problems, establish competitive advantages, and explore entirely new frontiers of business possibility. Those who successfully move from pilot to production will help define what’s possible within their industries and beyond.

Are you ready to move your AI initiatives into production?


About the authors

Sri Elaprolu serves as Director of the AWS Generative AI Innovation Center, where he leverages nearly three decades of technology leadership experience to drive artificial intelligence and machine learning innovation. In this role, he leads a global team of machine learning scientists and engineers who develop and deploy advanced generative and agentic AI solutions for enterprise and government organizations facing complex business challenges. Throughout his nearly 13-year tenure at AWS, Sri has held progressively senior positions, including leadership of ML science teams that partnered with high-profile organizations such as the NFL, Cerner, and NASA. These collaborations enabled AWS customers to harness AI and ML technologies for transformative business and operational outcomes. Prior to joining AWS, he spent 14 years at Northrop Grumman, where he successfully managed product development and software engineering teams. Sri holds a Master’s degree in Engineering Science and an MBA with a concentration in general management, providing him with both the technical depth and business acumen essential for his current leadership role.

Dr. Diego Socolinsky is currently the North America Head of the Generative AI Innovation Center at Amazon Web Services (AWS). With over 25 years of experience at the intersection of technology, machine learning, and computer vision, he has built a career driving innovation from cutting-edge research to production-ready solutions. Dr. Socolinsky holds a Ph.D. in Mathematics from The Johns Hopkins University and has been a pioneer in various fields including thermal imaging biometrics, augmented/mixed reality, and generative AI initiatives. His technical expertise spans from optimizing low-level embedded systems to architecting complex real-time deep learning solutions, with particular focus on generative AI platforms, large-scale unstructured data classification, and advanced computer vision applications. He is known for his ability to bridge the gap between technical innovation and strategic business objectives, consistently delivering transformative technology that solves complex real-world problems.

Sabine Khan is a Strategic Initiatives Leader with the AWS Generative AI Innovation Center, where she implements delivery and strategy initiatives focused on scaling enterprise-grade Generative AI solutions. She specializes in production-ready AI systems and drives agentic AI projects from concept to deployment. With over twenty years of experience in software delivery and a strong focus on AI/ML during her tenure at AWS, she has established a track record of successful enterprise implementations. Prior to AWS, she led digital transformation initiatives and held product development and software engineering leadership roles in Houston’s energy sector. Sabine holds a Master’s degree in GeoScience and an MBA.

Andrea Jimenez is a dual master’s candidate at the Massachusetts Institute of Technology, pursuing an M.S. in Computer Science from the School of Engineering and an MBA from the Sloan School of Management. As a GenAI Lead Graduate Fellow at the MIT GenAI Innovation Center, she researches agentic AI systems and the economic implications of generative AI technologies, while leveraging her background in artificial intelligence, product development, and startup innovation to lead teams at the intersection of technology and business strategy. Her work focuses on advancing human-AI collaboration and translating cutting-edge research into scalable, high-impact solutions. Prior to AWS and MIT, she led product and engineering teams in the tech industry and founded and sold a startup that helped early-stage companies build and launch SaaS products.

Randi Larson connects AI innovation with executive strategy for the AWS Generative AI Innovation Center, shaping how organizations understand and translate technical breakthroughs into business value. She combines strategic storytelling with data-driven insight through global keynotes, Amazon’s first tech-for-good podcast, and conversations with industry and Amazon leaders on AI transformation. Before Amazon, Randi refined her analytical precision as a Bloomberg journalist and advisor to economic institutions, think tanks, and family offices on technology initiatives. Randi holds an MBA from Duke University’s Fuqua School of Business and a B.S. in Journalism and Spanish from Boston University.

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